Frustrating

I used the one touch feature to log into this app. I loved it at first, but then the iOS updated and I needed to log in manually. Of course, since I never had to use it, I dont recall my master password and there is no way to retrieve it or reset it. The website says to delete the app and start over. Great! Now all of the passwords I had in the app are also gone. I understand security, but this is ridiculous. I spent hours getting all of my passwords into this app and now I have nothing. I guess bottom line is make sure you have your master password written down somewhere, which is crazy to me. That doesnt seem secure at all.

ajvplus3 about 1Password - Password Manager and Secure Wallet, v6.5.3